From the humble beginnings of locks and keys, physical security has transformed over the years. Technological advances like RFID badges and facial recognition software have merged our digital and physical spaces. Security technology continues to evolve to stay one step ahead of increasingly intelligent and tech-savvy criminals. Several emerging physical security technologies will heavily impact the future of security in the next few years. Let’s dive into three of those advancements.
A Customer-Centric Approach to Physical Security When organizations choose to invest in physical security as a service, they reap the benefit of not having to self-manage a security team while keeping their people, assets, and premises protected. However, it could be said that proper security protocols hinder customer service at times and an organization’s ability to create a positive experience for visitors. Stringent policies around entry or access can have customers feeling distrusted and uneasy. So how can security firms find the right balance between keeping up with proper physical security measures while still providing the best possible customer experience? The answer lies in taking a client-centric approach to security strategies that leave customers feeling heard and appreciated. Let’s dive into what those strategies could look like and why finding that balance is so important.
Rethinking Security Operations