Security guard companies will always have a focus on at least 5 key areas – growth, business stability, profitability, client retention, and quality of service. Despite this focus, security guard companies experience strong competition. Customers are spoiled for choice – and there are dozens of brands available, each with varied levels of service and reputations.
The three components that continually arise when thinking about successful security operations are people, process, and technology. Two other Thinkcurity articles have covered corporate security trends - analyzing the impact and initiatives on people and processes.
Rethinking Security Operations