Building De-Escalation Strategies for Your Security Business

Preparing for Tense Situations with Proper Tools and Training 

As the security industry continues to serve a vital role in protecting the public from threats, many organizations are elevating their de-escalation training to ensure that their officers are well-prepared for any challenges. Training is just one element of de-escalation. What other strategies can security companies implement to help lower liability risks? 

Thinkcurity partnered with Michael Healea, Chief, Owner & CEO, SecOne Security Group, along with special guests Conrad Cromartie, Chief Administrative Director, and Josh Healea, Deputy Chief, COO of SecOne Security Group, to bring you a webinar event to explore how security businesses can better prepare themselves and their officers for tense situations that require special handling.  

What you’ll learn:

  • The role of your security risk assessment plays in de-escalation strategies
  • Important security agreement provisions to help reduce the risk of legal exposure
  • Critical tools to aid in the de-escalation process

Prepare your teams for any situation and reduce liability risk with this informative session on-demand. 

Completion of this course provides 1 CPE credit to maintain APP, CPP, and PSP credentials. 

Watch Now!

This session has been approved through ASIS Preferred CPE Provider Program and is preapproved for recertification credit. A certificate of attendance will be provided in a follow-up email. Candidates will need to provide proof of attendance when self-reporting this activity.


Thinkcurity is an ASIS Preferred CPE Provider. 




Michael Healea

Chief, Owner & CEO, SecOne Security Group

Michael has provided personal protection for over 25 celebrities and several foreign dignitaries with 35 years of experience in owning security companies in California and Nevada. 
He brings decades of experience to his current role as the CEO of a successful security company that provides Security Officer Training, Cannabis Compliance and Security Management, High-Level Personal Protection, and Advanced Security Services. 

Josh Healea

Deputy Chief, Chief Operations Officer, SecOne Security Group

Josh Healea, Chief Operations Officer of SecOne Security Group, runs the operational functions, including training. Josh is a certified Firearms, Handcuff, Baton, Pepper Spray, Flashlight, K9, and Defensive Tactics instructor. Josh graduated Valedictorian from the Silver State Law Enforcement Academy in 2019. 

Conrad Cromartie

Chief Administrative Director, HR Director

Capt. Cromartie Hails from Clarksville Tennessee. He came from a military family background and was a short-time United States Marine Corps agent. Cromartie landed in Las Vegas as an Airforce spouse, earned a culinary degree from Le Cordon Bleu culinary college, and has served as an executive chef in several states. He was introduced to the security world as a second part-time job, doing cannabis dispensary security. Rapidly excelling as a site supervisor at a previous company and then promoted to a Human resources position. He moved on from there to another Cannabis facility security agency (IGS) and, within six months, was promoted to a supervisor position. 

Cromartie transitioned into an HR specialist role after being discovered by Michael Healea of SecOne Security. Cromartie has been with IGS/Sec-One security for around three years now and, with the benefit of being an HR specialist, Lieutenant within the company, and showing care for his company and employees alike, is now in the role of Cpt. Cpt Cromartie heads administration, Human Resources, Billing, and Payroll. He is a close advisor to the Chief and Deputy Chief of the company.



SecOne Security is a Licensed, Insured, Full Service Security Business.  

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